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Return Policies

 

Under our strong internal control the chance of problem with product at any stage is very minimum, during and after the manufacturing product is cross checked to ensure and maintain quality. Having satisfaction of customers over the world is key success factor for us. But in any case of problem with product quality, certain aspects need to b taken care of.

Requisites of Returnable Articles

- Product must be in Proper Original Packaging

- The condition of product would be same as new with tags

- We offer 20 days refund or exchange to all our customers

- We only accept through insured courier over the world

Requisites of Non Returnable Articles

- All custom made , Special orders are non refundable or non exchangeable, All those products are specially made for you on your special request to manufacture.

- Worn or altered products are non refundable, product should be inspected upon receive. you can contact us before returning products.

- We don't offer any refund or exchange in case of buying more than two product at single time, We restrict the resale practice and returning the unsold item back to us

How to return

- First you must have to contact our return and exchange department by sending an email at sales@kiltcollection.com.

- Mention your name, your order number, your email address you used while ordering , our sales team will communicate you in next 48 hours to offer you best solutions of problem.

- Once you qualify for return or exchange you would be requested to ship the product at our registered address (Support team will update you).

- We only accept return items through insured courier with tracking number, All the return risk would be at your part.

- All the return charges would be paid by customer.

- For any question you are free to contact us any time at sales@kiltcollection.com.

Refund & Processing

- All the Refunds would be processed within 7 days of item received.

- Refund will be made in account through you originally paid.

- Shipping charges are non refundable.